Extension Problems
Extensions are installed and managed per workspace. Built-in extensions can be enabled or disabled; marketplace extensions can be installed, updated, or uninstalled.
An extension is missing from the workspace
- Open Settings → Manage extensions.
- Search for the extension.
- Enable a built-in extension, or install a marketplace extension.
- Reload if Lunaris shows Extensions changed.
Viewers cannot change a workspace’s extensions. Workspace Editors and Owners can install, update, uninstall, enable, or disable extensions.
Extension Required
An existing resource can remain in the workspace after its extension is disabled. The content is not deleted. Choose Enable Extension to restore its editor or viewer.
If the button is disabled, either you cannot edit the workspace or the extension is unavailable. Ask an Editor or Owner for help, then use the availability message to identify the cause.
Availability messages
| Message | Meaning | Next step |
|---|---|---|
| Not installed in this workspace | The workspace refers to an extension that is not installed. | Ask a workspace Editor or Owner to install it. |
| Not cached for offline use | This browser has not downloaded the extension. | Reconnect, open the workspace, and reload. |
| Extension failed to load | The extension hit a temporary loading failure. | Reload the workspace once. |
| Corrupt extension files | Downloaded extension files failed verification. | Reconnect and reload so Lunaris can download them again. |
| Incompatible SDK | The installed release does not support this Lunaris version. | Choose a compatible version, if offered. |
| Release unavailable | The installed release is no longer in the catalog. | Change to an available release or uninstall it. |
| Blocked by Lunaris | Lunaris has prevented that release from running. | Leave it disabled and use an available release or alternative. |
| External extensions disabled | Community extensions are temporarily disabled. | Retry when they become available again. |
The extension catalog does not load
The marketplace catalog needs a connection. If it does not load, confirm the browser is online and reload the page. Installing and updating require catalog access. An already installed extension can still be uninstalled offline.
If controls remain disabled while online, confirm you can edit the workspace. If every community extension is unavailable, wait and try again.
Enabling does not stick
An extension may switch back off when it cannot load. Check its availability, reconnect if needed, and reload the workspace. If collaborators changed the workspace’s extension setup, use the current shared setting instead of repeatedly toggling it.
See Manage Extensions for the normal setup flow.